Can you believe it? Mail Shark has once again earned a spot on Inc. 5000 as one of the fastest growing privately owned companies in the United States. In just 3 years we’ve grown 171% and have positioned ourselves as a highly recognized competitor in our industry.
You may recall from our previous blog posts that we’ve been quick to share our secret to success as an Inc. 5000 winner, but this year we think you should know why this nomination not only matters to us, but to YOU, our customers!
That’s right, we said it! As our customer, you get complete bragging rights that you’re working side-by-side with one of America’s leading direct mail and marketing companies. Not to toot our own horn, but we’ve quite literally perfected the art of carpe’ing the diem, and we do it all for our loyal customers. We view you as more than a customer. You’re an extension of our success, and we want you to enjoy working with us just as much as we enjoy working with you!
When you work with Mail Shark, you aren’t getting “cookie-cutter” services that are passed along to every client we work with. We spend a lot of tailoring our services to what you really need, because we know that by making your business grow, we grow too!
We Know How to Serve You Better
At the end of the day, we’re just a company located in the middle of the woods in Mohnton, PA – who also happens to be killing it with direct mail. From the very beginning we’ve sought to leave nothing on the table. We want to be completely transparent with our customers, which is why we strive to take care of your problems before they turn into more than that. Simply put, our primary focus is our clients and customers, not a balance sheet.
Think of it this way; if you’re an entrepreneur or business owner, and your only goal is to make a sale, than you’re probably in business for the wrong reasons. Your goal should always involve helping your clients get where they desire to be by serving them, and ultimately serving their problems through your product or service. Do this effectively and the sales will follow.
We’ve Learned How to Persevere
We are family here at Mail Shark, and we certainly don’t give up when the times get tough for our staff or our clients. As a business owner, it’s essential to care about your employees and team members. When you value your staff, it’s easier for them to put in extra effort, but it also makes handling client challenges more worthwhile to push through.
If you talk down to your staff or micromanage them, they’ll not only be miserable at work but when they’re servicing your customers. We know things won’t go smoothly every day, that’s to be expected. What we do know is that your problems with Mail Shark will only ever be our problems, and never vice versa. Our staff members will preserve through any obstacle because they know they’ll always have the support from the backend.
To our amazing customers– thank you so much for another great year! We can’t wait to see what the future holds for us and for you in 2017.