Yup, that’s right. Mail Shark has been nominated by Inc Magazine as one of America’s fastest growing privately owned businesses for the third year in a row.
This does not surprise me at all.
You see, I’ve been working for Mail Shark since December of 2013. It only took me one day on the job to realize that Mail Shark was different than any other company that I had worked for in the past.
So what’s the secret sauce?
With the whole world on the internet, how is a company located in the middle of the woods in Mohnton, PA killing it with direct mail? Read on, because I am about to tell you how it’s done.
My office sits right outside our sales floor and I overhear our team working with customers all day long. One thing I find interesting is that they will not sign anyone up for a mailing program unless they understand their business and marketing needs first. While most printing companies would just “take the money and run”, Mail Shark requires that a customer is a good fit before the sale is made.
The buck does not stop at sales. We have a fleet of account specialists that manage our customer’s artwork, mapping area, and mailing schedules. This is a big job and our account specialists really stepped up in the last year managing the increase of clients and business. Everyone works as a team to make sure things don’t slip through the cracks.
This is the perfect time to give a shout to our production team, who has equally stepped up to the plate by meeting print deadlines and making sure mail is out the door and on it’s way to the post office every day. Our production team is the backbone of our business.
Morale is rather high at Mail Shark. Every time we hit a new print run milestone, Brian (owner) buys lunch for the entire company. We have company pig roasts, run 10k’s together, and the guys from Vinny Vegas use our facility as a test kitchen for new products and photo shoots. Pizza always lands on my desk. It’s a great company to work for.
Another factor to our success is our research and development process. We needed to increase production, so we purchased another printing press. Our marketing team has new ideas which led to the investment of a digital press. We even put out a new folded postcard magnet design that has worked wonders for our customers. It’s not about new toys, it’s about creating new and creative ways for Mail Shark to help our customers become more profitable with direct mail. Simply put, our team is always looking for new ways to increase sales for our customers.
The people around here truly care. I’ve seen on the spot meetings with the owner, production manager, and VP of sales to quickly solve an issue. The speed at which things get done allows us to react and keep the ship moving forward.
We also have to thank our loyal customers. Because our mailing programs work, businesses continue to use our services, year after year. If it were not for our loyal customer base, I would not be here to write this article.
Thank you Inc Magazine for the nomination! We are going to keep on doing what we do.